ER Transportation Services (Ground Ambulance and Life Flight) Coverage

Family Advantage Federal Credit Union is pleased to offer a unique ER Transportation Services (Ground Ambulance and Life Flight) Coverage insurance policy.

What Is ER Transportation Services (Ground Ambulance and Life Flight) Coverage?

A reimbursement program to cover (ER Transportation Services) Ground Ambulance and Life Flight expenses due to an emergency.

Ground Ambulance and Life Flight Coverage Points

Covered Member: Any member and their dependents (if family coverage is selected). Dependents are covered over the age of 18 as long as the dependent is enrolled in school full-time. In the event of an accident, the student must be enrolled full-time.
Benefit: The maximum benefit per occurrence is $15,000, but there is no Annual Aggregate limit.
Coverage: World-Wide—the coverage goes with you in the event you relocate or are traveling.
Occurrence: A single recorded incident involving a covered member.
Deductible: There are no deductibles.
Expiration: There is no renewal date. Your coverage continues as long as your membership is in good standing. It is the member’s responsibility to ensure that enough funds are on deposit to cover your monthly membership fee.
Other Insurance: In the event that other valid and collectible insurance is available, this policy will become secondary or excess. A.I.M. reserves the right to investigate claims to determine if there is other primary coverage available.

Steps to Properly File a Claim:

Do not send any paperwork to the Credit Union as this will only delay processing. Do not present your ER Transportation Services (Ground Ambulance and Life Flight) Coverage or Credit Union membership card to the hospital for billing. Your primary health coverage insurance card should be presented. You will receive a statement from your Primary Provider showing what has and has not been paid. Send that "Explanation of Benefits" directly to:

FIRSTrate, Inc.
4324 Cave Springs Road
Columbia, TN 38401
Phone: (931) 682-0005
Fax: (931) 682-0055

Legal Disclaimer: The use of ER Transportation Services (Ground Ambulance and Life Flight) Coverage/FIRSTrate is a service/insurance product the Credit Union has arranged to make available as a convenience to Credit Union members/customers. Ground Ambulance and Life Flight Coverage/FIRSTrate is not affiliated with the Credit Union and the Credit Union does not warrant or guarantee any services provided by Ground Ambulance and Life Flight Coverage/FIRSTrate. The Credit Union disclaims any liability arising out of your use of the Ground Ambulance and Life Flight Coverage/FIRSTrate insurance product and encourages all members/customers to consider and compare the services/insurances of other providers of these services when considering any of the services Ground Ambulance and Life Flight Coverage/FIRSTrate offers now or in the future. Ground Ambulance and Life Flight Coverage/FIRSTrate privacy policies may be different than those of the Credit Union. Also, Ground Ambulance and Life Flight Coverage/FIRSTrate may not provide the levels of Information Security that the Credit Union provides.

 

Family Advantage Federal Credit Union
Main Branch: P.O. Box 39,
100 Stephen P. Yokich Pkwy Spring Hill, Tennessee 37174
931.486.3125 or Toll-Free 1.888.486.3125


Branch Hours: Spring Hill
Lobby - Monday - Friday 9am - 5pm, Saturday 9am - 12pm
Drive -Thru - Monday - Friday 9am - 5pm
ATM - 24/7

 

Columbia Branch: 615 West 7th Street, Columbia, Tennessee  38401
931.486.3125 or Toll-Free 1.888.486.3125

 

Branch Hours: Columbia
Lobby - Monday - Friday 9am - 5pm
Drive-Thru - Monday - Friday - 9am - 5pm, Saturday - 9am to 12pm
ATM - 24/7

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